Description: Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System by Johnson, Michael D.; Gustafsson, Anders Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less
Price: 4.58 USD
Location: Aurora, Illinois
End Time: 2024-10-29T17:56:14.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Binding: Hardcover
Weight: 0 lbs
Product Group: Book
IsTextBook: Yes
Book Title: Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Number of Pages: 240 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Topic: Marketing / General, Customer Relations, Management
Publication Year: 2000
Item Height: 0.9 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 14.5 Oz
Item Length: 9.4 in
Author: Matthew D. Johnson, Anders Gustafsson
Item Width: 6.2 in
Book Series: J-B-Umbs Ser.
Format: Hardcover
