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A Guide to Customer Service Skills for the Help Desk Professional by Donna Knapp

Description: This textbook by Donna Knapp is an excellent resource for those working in the help desk profession. With a focus on customer service skills, it covers everything from communication to problem-solving. The publication year is 1999, and the format is a trade paperback. The language is English, and the book weighs 17.6 ounces. There are 288 pages in total, providing a comprehensive guide to customer service skills. The publisher is Course Technology, and it falls under the categories of Books & Magazines and Textbooks, Education & Reference.

Price: 10.07 USD

Location: Damascus, Oregon

End Time: 2024-11-06T07:01:50.000Z

Shipping Cost: 5.85 USD

Product Images

A Guide to Customer Service Skills for the Help Desk Professional by Donna KnappA Guide to Customer Service Skills for the Help Desk Professional by Donna KnappA Guide to Customer Service Skills for the Help Desk Professional by Donna KnappA Guide to Customer Service Skills for the Help Desk Professional by Donna KnappA Guide to Customer Service Skills for the Help Desk Professional by Donna Knapp

Item Specifics

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Number of Pages: 288 Pages

Language: English

Publication Name: Guide to Customer Service Skills for the Help Desk Professional

Publisher: Course Technology

Subject: Programming / General, Customer Relations, General, Enterprise Applications / General

Publication Year: 1999

Type: Textbook

Item Weight: 17.6 Oz

Subject Area: Computers, Business & Economics

Author: Donna Knapp

Format: Trade Paperback

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